Frequently asked questions
What makes Flourma different from regular atta?

Flourma flour is stone-ground after you order instead of being milled long before purchase and stored for long periods. That means fresher flour, zero preservatives, and flour made for everyday use rather than long shelf storage
Does Flourma use preservatives or additives?

No. Flourma flour is made with zero preservatives and is positioned as 100% natural.
Why does Flourma flour have a shorter shelf life?

Because it is freshly milled and not made for long-term storage. Flourma states that its atta expires in about 45 days.
How do I choose the right flour or blend?

Choose based on your cooking habits, taste preferences, and what you want in your daily diet. Flourma also provides nutrition breakdowns to help make that decision easier.
When is the flour milled?

The flour is stone-ground after you place your order. This is one of our core promises and a big part of its freshness difference.
Can I return or exchange order?

Because Flourma flour is freshly milled after order and made without preservatives, returns or exchanges are usually only possible if your order arrives damaged, incorrect, or has another issue on our end. Please contact support as soon as possible with your order number and photos so we can review it quickly. Flourma’s shipping policy says damaged or incorrect orders should be reported within 48 hours of delivery.
How can I check the nutrition and ingredients of my Flourma packet?

Flourma packets do not have a printed nutrition label on the back because each order is custom-made and may include added supplements. To check the nutrition for your packet, scan the QR code on the pack or visit flourma.in and enter your order number (mentioned below the QR code) and last name. Your nutrition details will then appear for that specific order.
How should I store the flour?

Store it in an airtight container in a cool, dry place away from direct sunlight and moisture. Because stone-ground flour is fresher and has a shorter shelf life, it is best handled like a fresh pantry staple.
How is my order prepared at Flourma?

Once your order is placed, we begin by carefully assorting and cleaning the grains selected for your blend. They are then measured and mixed in the exact proportions you have chosen, along with any supplements included in your order. The blend is then freshly milled in our own traditional chakki, before being packed, sealed, and shipped to your doorstep.
When will I receive my order?

We usually dispatch orders the next day. In metro cities, your order typically arrives within 2 to 3 days, while other locations usually take around 5 to 6 days.