Shipping policy


1. General Information

All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund the full amount of your order using the original method of payment.

2. Shipping Locations

We currently ship to all locations within India. For international shipping inquiries, please contact our customer support before placing your order.

3. Processing Time

Orders are processed within 24 hours. Orders are not processed or shipped on weekends or public holidays.

4. Shipping Times & Rates

We offer the following shipping options:

Shipping Method Estimated Delivery Time Rate
Standard Shipping 5–7 business days Free
Express Shipping 2–4 business days ₹99

Note: Delivery times may vary based on your location, product availability, and external courier factors.

5. Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number and link. You can track the status of your shipment using this information.

6. Delays

We are not responsible for delays caused by shipping carriers, weather conditions, or incorrect shipping addresses provided by customers.

7. Incorrect or Damaged Orders

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with your order number and photos of the item(s). We will work to resolve the issue promptly.

8. Questions

If you have any questions about your order, shipping, or delivery, please contact us at:

 

Phone: +91 98671 16298
Email: shipping@flourma.com